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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tina Scepaniak

November 20, 2025

5  out of  5
rating by Tina Scepaniak
"Dustin Upgren’s State Farm team offers impeccable service. I know I can call, email, or stop into their office with a question and receive a quick response every time. I had to make a home claim on Mother’s Day (a Sunday), and I received an immediate response on how to handle the situation, which took a lot of the stress out of an already difficult moment. Dustin’s team made the entire claims process smooth, and the work was completed with full coverage. They truly went above and beyond my expectations. I highly recommend them!"
We responded:
"Thank you so much for your thoughtful review! We’re really glad we could be there for you when it mattered most. We appreciate your trust and recommendation! -Dustin"
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anita erkens

October 31, 2025

5  out of  5
rating by anita erkens
"Brady did a great job explaining our options and saving us a lot of money."
We responded:
"Great to hear! Excited to work for you! Dustin"
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thomas Raab

October 15, 2025

5  out of  5
rating by thomas Raab
"The staff at State Farm was very knowledgeable and went into detail about the insurance I purchased. And also were very friendly and outgoing with me. And they saved me more money then my other insurance provider had..very satisfied with State Farm. Thank you."
We responded:
"We appreciate your feedback! It’s great to hear our team was friendly, informative, and helped you save on insurance. Thanks for choosing State Farm—we’re here whenever you need us!"
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Sondra Szafranski

September 4, 2025

5  out of  5
rating by Sondra Szafranski
"Very easy to reach out to. Went over policies with us. Took time to listen to what we needed to fit our life style."
We responded:
"Thanks for the 5 stars Sondra! We enjoy working with you!"
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Rocky Horn

August 5, 2025

5  out of  5
rating by Rocky Horn
"Excellent group of people. Very responsive and they follow up with what you ask them to find out.their rates were better with better coverage. I’d highly recommend reaching for them to do a quote on your insurance needs."
We responded:
"We appreciate your positive feedback and recommendation! It’s great to know we could offer you quality coverage and prompt service. Feel free to contact us anytime! -Dustin"
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Brenda Porter

July 19, 2025

5  out of  5
rating by Brenda Porter
"Nathan at the Dustin Upgren agency gave me a quote 6 months ago. While I was not quite ready to make the change at that time, I was impressed with how thorough he was when going over the quote. He explained everything well and answered all of my questions. Last week, when Nathan sent an email asking if he could again give me a quote, I didn't hesitate. Once again, he explained my options and answered my questions without being pushy. I am happy with my decision purchase my homeowners and car insurance from this agency."
We responded:
"We are thrilled to be working for you, Brenda! -Dustin "
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Danielle Ritter

July 17, 2025

5  out of  5
rating by Danielle Ritter
"Nate was quick & super helpful getting me a new quote for a vehicle we were debating on purchasing."
We responded:
"Nate is the best and we are happy to be your insurance partner! -Dustin"
Profile photo of Neil Theisen - Central MN Realty

Neil Theisen - Central MN Realty

July 16, 2025

5  out of  5
rating by Neil Theisen - Central MN Realty
"The Dustin Upgren office for State Farm has been a great group to work with! Recently after a bit of car trouble they came through with a towing assistance when it was unsure if the manufacturer would cover it. They have also been rock solid in home claims as needed in the past!"
We responded:
"Thank you for the kind words Neil! Our team is dedicated to being there for you when it matters most, your feedback means a lot to us!"
Profile photo of Carol Gadd-Marshall

Carol Gadd-Marshall

July 11, 2025

5  out of  5
rating by Carol Gadd-Marshall
"Dustin personally took care of our claim, no questions asked. We supplied an estimate and photos and we received a check within days. I love the personal attention we receive from this office and and the prompt responses we get with our claims and questions. It's a national company with small town personal and professional service."
We responded:
"Thanks for the great review Carol! Happy to help in providing hands on support through your claim process!"
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Kyle Edelbrock

July 1, 2025

5  out of  5
rating by Kyle Edelbrock
"Had a great experience working with Dustin’s office and Maddison. They work quickly and efficiently and explained everything so it was easy to understand!"
We responded:
"Appreciate the review, Kyle! -Dustin"
Profile photo of Braedon Firkus

Braedon Firkus

June 2, 2025

5  out of  5
rating by Braedon Firkus
"Very helpful, understanding, and quick to resolve any questions or claims."
We responded:
"Happy to settle your claim efficiently for you! We appreciate your business! Dustin"
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Alyssa Michels

May 6, 2025

5  out of  5
rating by Alyssa Michels
"Very friendly and prompt service! Was able to get quotes quickly and start coverage in a very timely manner."
We responded:
"Alyssa, thanks for the positive feedback, we enjoy working for you!"
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Jeremy Huehn

February 26, 2025

5  out of  5
rating by Jeremy Huehn
"Brady did a great job answering questions and putting together a comparable quote. Overall happy with the process, he did a good job following with me as well to get to that point."
We responded:
"Thanks for the note, Jeremy! Brady does a fantastic job and we are excited to work for you! Dustin"
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Marv Siekman

February 19, 2025

5  out of  5
rating by Marv Siekman
"Several deer jumped in front of my vehicle and I hit one. Had significant damage. State Farm handled the claim fast and fair. Exceeded my expectations- their payment portal was remarkably user friendly. State Farm got this problem in my rear view as fast as possible."
We responded:
"While we would rather not see any accidents, we are glad the process was smooth for you from our office and the technology we have! Appreciate you, Marv! Dustin"
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Christine Scherbing

February 11, 2025

5  out of  5
rating by Christine Scherbing
"Brady is so great to work with! Very attentive and aware of your needs! Highly recommend!"
We responded:
"Thanks Christine! We love working for you and yes, Brady does a great job- have a great week! — Dustin"
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Heather Kipf

February 10, 2025

5  out of  5
rating by Heather Kipf
"I worked with Maddison to get a new policy set up for my Mom. She was very easy to work with, knowledgeable, and always responded very quickly. She had a great attitude and was so easy to work with."
We responded:
"Awesome review and appreciate it -- we love working for your family! -- Dustin "
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Randy Schmit

February 3, 2025

5  out of  5
rating by Randy Schmit
"It was an Awesome Experience dealing with Madison. Fast quick easy n signed Me up with Home Owners Ins. That day. Like in 30 minutes. I didn't think it was possible that fast!!!! Madison was Amazing 2 talk 2 . So comforting."
We responded:
"Randy, awesome feedback and we agree, Maddison does a great job! We are excited to work for you! Thanks for the review! Dustin"
Profile photo of Brent Vogt

Brent Vogt

January 31, 2025

5  out of  5
rating by Brent Vogt
"The customer service and people are outstanding. I have never had one problem with my insurance over the years and Dustin's team responds quickly, accurately, and always with professionalism and candor."
We responded:
"Thanks for the kind review, Brent! It's been our pleasure. -Dustin"
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Bryan Anderson

January 23, 2025

5  out of  5
rating by Bryan Anderson
"Friendly and helpful"
We responded:
"Thanks for the 5 Stars, Bryan -- our entire team is here if you need anything! -- Dustin"
Profile photo of Cassandra Volkmer

Cassandra Volkmer

January 20, 2025

5  out of  5
rating by Cassandra Volkmer
"Maddison was so amazing! And very caring and made sure I had the best and easy experience"
We responded:
"Thanks for the kind words, Cassandra! Maddison does a great job indeed. We appreciate your business. -Dustin"
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trina scherer

January 13, 2025

5  out of  5
rating by trina scherer
"Madison was so helpful! We bought a new vehicle over the weekend. I was able to provide all the needed information and, because of our relationship with State Farm, she knew exactly what we wanted and verified everything without missing a beat. Always outstanding service!"
We responded:
"Trina - thanks so much for the kind words and yes, Maddison does a terrific job! We appreciate your business -- Dustin"
Profile photo of Will Beardmore

Will Beardmore

November 13, 2024

5  out of  5
rating by Will Beardmore
"A year later, I’ve shopped rates again and no one comes close. Other reps have tried to say they can provide better service, but on breaking it down, StateFarm has a better network, a better app, and better rates. Plus locally, Brady has been so easy to work with. Educating without pushing. Easy five stars."
We responded:
"Thank you, Will, for your kind words and five-star rating. We're thrilled to hear that our network, app, and rates have met your expectations. Brady and the team appreciate your trust and look forward to continuing to serve you. -Dustin"
Profile photo of Lily Prince

Lily Prince

October 16, 2024

5  out of  5
rating by Lily Prince
"Always easy dealing with a knowledgeable person"
We responded:
"Thank you, Lily, for your kind words! We're thrilled to hear that you find our team knowledgeable and easy to work with. Your satisfaction is our top priority, and we appreciate your trust in us. -Dustin"
Profile photo of Clarisse Sauers

Clarisse Sauers

October 10, 2024

5  out of  5
rating by Clarisse Sauers
"Madison and all of Dustins team was so fast at getting me a quote and all the paperwork done and was able to get my car insured, stress free! I'd recommend these guys to anyone."
We responded:
"Thank you, Clarisse! We're thrilled to hear that Madison and the team provided you with a quick and stress-free experience. Your recommendation means a lot to us. -Dustin"
Profile photo of Kimberly chance

Kimberly chance

October 10, 2024

5  out of  5
rating by Kimberly chance
"Lori was great to work with. She was extremely helpful and explained everything."
We responded:
"Thank you, Kimberly! We're delighted to hear that Lori provided you with excellent service and clear explanations. -Dustin"