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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jeremy Huehn

February 26, 2025

5  out of  5
rating by Jeremy Huehn
"Brady did a great job answering questions and putting together a comparable quote. Overall happy with the process, he did a good job following with me as well to get to that point."
We responded:
"Thanks for the note, Jeremy! Brady does a fantastic job and we are excited to work for you! Dustin"
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Marv Siekman

February 19, 2025

5  out of  5
rating by Marv Siekman
"Several deer jumped in front of my vehicle and I hit one. Had significant damage. State Farm handled the claim fast and fair. Exceeded my expectations- their payment portal was remarkably user friendly. State Farm got this problem in my rear view as fast as possible."
We responded:
"While we would rather not see any accidents, we are glad the process was smooth for you from our office and the technology we have! Appreciate you, Marv! Dustin"
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Christine Scherbing

February 11, 2025

5  out of  5
rating by Christine Scherbing
"Brady is so great to work with! Very attentive and aware of your needs! Highly recommend!"
We responded:
"Thanks Christine! We love working for you and yes, Brady does a great job- have a great week! — Dustin"
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Heather Kipf

February 10, 2025

5  out of  5
rating by Heather Kipf
"I worked with Maddison to get a new policy set up for my Mom. She was very easy to work with, knowledgeable, and always responded very quickly. She had a great attitude and was so easy to work with."
We responded:
"Awesome review and appreciate it -- we love working for your family! -- Dustin "
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Randy Schmit

February 3, 2025

5  out of  5
rating by Randy Schmit
"It was an Awesome Experience dealing with Madison. Fast quick easy n signed Me up with Home Owners Ins. That day. Like in 30 minutes. I didn't think it was possible that fast!!!! Madison was Amazing 2 talk 2 . So comforting."
We responded:
"Randy, awesome feedback and we agree, Maddison does a great job! We are excited to work for you! Thanks for the review! Dustin"
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Brent Vogt

January 31, 2025

5  out of  5
rating by Brent Vogt
"The customer service and people are outstanding. I have never had one problem with my insurance over the years and Dustin's team responds quickly, accurately, and always with professionalism and candor."
We responded:
"Thanks for the kind review, Brent! It's been our pleasure. -Dustin"
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Bryan Anderson

January 23, 2025

5  out of  5
rating by Bryan Anderson
"Friendly and helpful"
We responded:
"Thanks for the 5 Stars, Bryan -- our entire team is here if you need anything! -- Dustin"
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Cassandra Volkmer

January 20, 2025

5  out of  5
rating by Cassandra Volkmer
"Maddison was so amazing! And very caring and made sure I had the best and easy experience"
We responded:
"Thanks for the kind words, Cassandra! Maddison does a great job indeed. We appreciate your business. -Dustin"
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trina scherer

January 13, 2025

5  out of  5
rating by trina scherer
"Madison was so helpful! We bought a new vehicle over the weekend. I was able to provide all the needed information and, because of our relationship with State Farm, she knew exactly what we wanted and verified everything without missing a beat. Always outstanding service!"
We responded:
"Trina - thanks so much for the kind words and yes, Maddison does a terrific job! We appreciate your business -- Dustin"
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Will Beardmore

November 13, 2024

5  out of  5
rating by Will Beardmore
"A year later, I’ve shopped rates again and no one comes close. Other reps have tried to say they can provide better service, but on breaking it down, StateFarm has a better network, a better app, and better rates. Plus locally, Brady has been so easy to work with. Educating without pushing. Easy five stars."
We responded:
"Thank you, Will, for your kind words and five-star rating. We're thrilled to hear that our network, app, and rates have met your expectations. Brady and the team appreciate your trust and look forward to continuing to serve you. -Dustin"
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Lily Prince

October 16, 2024

5  out of  5
rating by Lily Prince
"Always easy dealing with a knowledgeable person"
We responded:
"Thank you, Lily, for your kind words! We're thrilled to hear that you find our team knowledgeable and easy to work with. Your satisfaction is our top priority, and we appreciate your trust in us. -Dustin"
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Clarisse Sauers

October 10, 2024

5  out of  5
rating by Clarisse Sauers
"Madison and all of Dustins team was so fast at getting me a quote and all the paperwork done and was able to get my car insured, stress free! I'd recommend these guys to anyone."
We responded:
"Thank you, Clarisse! We're thrilled to hear that Madison and the team provided you with a quick and stress-free experience. Your recommendation means a lot to us. -Dustin"
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Kimberly chance

October 10, 2024

5  out of  5
rating by Kimberly chance
"Lori was great to work with. She was extremely helpful and explained everything."
We responded:
"Thank you, Kimberly! We're delighted to hear that Lori provided you with excellent service and clear explanations. -Dustin"
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everett balko

October 2, 2024

5  out of  5
rating by everett balko
"Working with Brady has been a great experience. He is always responsive in helping you great the best insurance coverage. If you call and leave a message he will return your call in a timely manner, which not all agents will do. Keep up the great work Brady!!"
We responded:
"Thank you, Everett, for your kind words about Brady. We're thrilled to hear about your positive experience and appreciate your recognition of his dedication and responsiveness. We'll be sure to pass along your compliments. Thank you for choosing us! -Dustin"
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Jean DeGross

August 27, 2024

5  out of  5
rating by Jean DeGross
"We have been with State Farm over 20 years and the entire team has been fantastic! We've been mainly working with Nate on requests, lately, and he is always quick and attentive to our needs. A solid five stars for this team!"
We responded:
"Thank you, Jean, for your loyalty and kind words! We're thrilled to hear that Nate and the team have met your expectations. Your satisfaction is our top priority, and we look forward to continuing to serve you for many more years. -Dustin"
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E K

July 2, 2024

5  out of  5
rating by E K
"Great people! Always helpful. We’ve been customers for over 15 years. Quick answers whenever I have a question. Highly recommend this insurance group!"
We responded:
"Thank you for your loyalty and kind words! We are delighted to hear about your positive experience with our team. We appreciate your recommendation and look forward to continuing to provide excellent service for years to come. -Dustin"
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Liz Reber

April 2, 2024

5  out of  5
rating by Liz Reber
"We’ve been with State Farm and Dustin’s team for a little over a year now. From switching everything over at the beginning to making changes with vehicles and other things, working with Brady has always been super smooth and easy. I appreciate having a local agent who always gets back to me the same day, if not within an hour."
We responded:
"Thanks for the kind words and we love our partnership, Liz!! And yes, Brady does a fantastic job! -Dustin"
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Joe Odle

March 20, 2024

5  out of  5
rating by Joe Odle
"I worked along side with Dustin and his client, as the contractor for a roof claim. There were a lot of issues that were out of our hands from the beginning, but Dustin provided a speedy solution to what hoops we needed to jump through in order for the insured to be indemnified. I know he was very busy with this claim alone, not to mention the stack that he was working on. And yet, he made sure to get everything taken care before the claim expiration. Thank you for the hard work Dustin!"
We responded:
"Thanks for the kids words, Joe! We have a big team here to help wherever we can!"
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John Linn

November 3, 2023

5  out of  5
rating by John Linn
"Through helping set up flood insurance with our home, to many vehicle and toy insurance changes, Dustin and the team are wonderful to work with! Highly recommend."
We responded:
"Thanks for the kind words, John! Is a pleasure to work for you! -Dustin"
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Tyler Feldhege

September 25, 2023

5  out of  5
rating by Tyler Feldhege
"I have been insured with Nate and Dustin for nearly 5 years. I have been extremely satisfied. They have been great at answering any questions I have. I would recommend them to anyone."
We responded:
"Wow -- makes our day and we love working for you, Tyler! -Dustin"
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Blake Patrick

September 18, 2023

5  out of  5
rating by Blake Patrick
"The time had come where I got too old and it was time to get kicked off my parents insurance policies. Fortunately I had Dustin Upgren and his team at State Farm assist me with getting my own policies set up. They helped walk me through each step and made the process smooth and simple for me! I was very thankful for their help and I would highly recommend them!!"
We responded:
"Thanks, Blake, for the feedback! Welcome to State Farm and we look forward to working for you! -- Dustin"
Profile photo of Tyler Pierce

Tyler Pierce

September 13, 2023

5  out of  5
rating by Tyler Pierce
"Clear and helpful service"
We responded:
"Thanks for the kind words, Tyler! We are here for you! -- Dustin"
Profile photo of J. Janecek Kundinger

J. Janecek Kundinger

September 12, 2023

5  out of  5
rating by J. Janecek Kundinger
"The customer service from the Dustin Upgren State Farm office is outstanding! No matter who we speak with by phone, they are friendly, helpful & efficient. Thank you!!"
We responded:
"We love to hear this feedback as customer service is a TOP priority -- thanks! -- Dustin"
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Margo DiIeso

September 8, 2023

5  out of  5
rating by Margo DiIeso
"Nate responded to my questions quickly and efficiently. He went the extra mile and found that I was actually due a refund!"
We responded:
"Hi, Margo! We were extremely happy to hear this! We love working for you! -- Dustin"
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Scott Hemmesch

September 6, 2023

5  out of  5
rating by Scott Hemmesch
"Maddison was very helpful and great to work with. We were happy to find coverage that met our needs and our budget!"
We responded:
"Hi, Scott! Thanks for the kind words and we are all looking forward to working for you! Hope to see you soon! -- Dustin"